Small Business Outsource is a proud Partner of Premysis Technologies is a California-based communications service provider. We exclusively offer Mitel’s virtual telephony solutions from our cloud. Premysis specializes in voice services only and can fill a gap when your customers require a world class enterprise virtual phone system from Mitel. www.mitel.com
For over 30+ years, Mitel® (Nasdaq: MITL) delivers a single, cloud-ready intelligent software stream to power leading global enterprises. Mitel has over 100,000 customers in over 100 countries. Market share #3 Globally
We offer a Mitel virtual telephony software solution ( smart phone system ) to replace legacy phone systems and existing carrier charges – access and local/long distance fees .
10 reasons to move to Mitel’s cloud-based smart communications software as a service
1) Dramatically lower the upfront cost of setup
In the old days, getting a new business up and running meant huge startup costs. Merely setting up a traditional phone system for a 10-person office—which can run upwards of $15,000—ate up a big chunk of the start-up capital. Those kinds of systems required you to buy a box, a server, and specific telephone models that were locked to a certain provider. Existing businesses also had to pay steep upfront costs to upgrade their phone systems or change providers.
2) Lower your monthly bills and put an end to surprise charges
Traditional phone providers will typically charge $60 per line per month for the most basic service. Tack on fluctuating taxes and add-ons like call waiting, voicemail or long distance charges—not to mention the random unexpected fees from the phone companies—and the monthly costs can amount to a huge burden for a small or medium-size company. Cloud phone system providers like Premysis offer dramatically lower monthly bills and no unexpected charges. The best part: you’ll be paying less for a system that does more.
3) Easily collaborate regardless of geography
Cloud phone systems allow your team members to collaborate closely and contribute their unique talents and skills no matter where they are located. Progressive managers know that productivity isn’t measured by how many hours their employees sit at their desks. Your road warriors, outside sales reps, telecommuters, and international consultants need both flexibility and constant, uninterrupted communication with their team members in order to produce high quality work. A cloud phone system allows your team to communicate as intimately as if they were in the same building.
4) Reduce downtime
Imagine the consequences a fire, hurricane, or even a temporary power outage could have on communication with the outside world. When traditional phone systems lose power, the business’s lifeline goes down. Even temporarily cutting the connection can have lasting detrimental impacts on a company. In today’s world of instant gratification, businesses can’t afford to miss calls for any length of time. Cloud phone systems have a built-in emergency protection function. Because there is no physical system on-site, it will never shut down. The system is in the cloud, untouchable by disasters, power outages, or office relocations. Users can forward their calls to cell phones and set up connections anywhere else with an Internet connection. No matter what happens, cloud users can always count on running business as usual.
5) Extraordinary customer service
Anybody who has ever reached out for help from a traditional phone provider is familiar with the frustrating process: You call a toll-free number, hear an automated greeting, and work your way through several menus before you reach a live human. Then you explain your issue and get transferred to another department. You explain your issue again, and the agent assigns you a ticket number. If a technician needs to come to your office, you’re assigned a date two weeks from that point. And by the way, the technician may arrive any time from 8 a.m. to 5 p.m. Until tech support comes, you have no other choice but to suffer through the unresolved issue. The major phone carriers are notorious for subpar customer service. Fortunately, cloud phone systems require very little management. When issues do arise, cloud phone agents offer notably superior customer service. At Premysis, for example, U.S.-based customer service agents answer 95 percent of calls by the second ring.
6) Automatically keep up with the latest technology
IT executives typically agree the best thing about technology can also be the worst thing about technology: it’s constantly evolving. The moment you buy a traditional phone system, the upgrades stop right there. You’re stuck with whatever technology comes with the box or the so-called “brains” of the system stored on-site. Cloud phone systems, on the other hand, are undergoing constant innovation. Users benefit from getting instant upgrades like iPhone integration, social plug-ins or CRM integration. And unlike software updates on computers that require the system to reboot, cloud phone systems never have to shut down to be upgraded. New integrations and plug-ins fold their way into existing systems instantly. No hiccups, no log-outs, no reboots – only solid, continuous phone service.
7) Scale up or down in seconds
Need to add four new lines in your Tokyo office, add seven new lines in your London office, and remove one line in your Seattle office? No problem. It only takes a few seconds for the average non-techie to add or subtract a user through the online portal. Cloud phone systems have a wonderfully elastic quality that allows them to serve businesses undergoing changes. The systems and the monthly bills can expand or contract based on the size of the organization. Before the age of Internet telephony, setting up users in a traditional phone system would typically require an IT staffer or the provider’s technician to make the change.
8) Streamline your business communications
While adding more functionality Today more than ever, businesses are operating at faster, more intense levels. You’re expected to do more with less. Naturally, you need the right tools to help you do it. A unified business communications system from a single cloud phone provider can serve your company in many ways:
- Automatically route missed calls to a cell phone
- Automatically route after-hours calls abroad to speak with a live person
- Host conference calls
- Send and receive faxes via e-mail
- Have your voicemails delivered to your e-mail
- Host video calls from your computer
9) Never lose your phone records
When traditional phone systems lose power, they lose more than the ability to connect. Phone records, as well as your initial set-up details, get wiped out completely. For law firms that rely on call records for billing and legal proceedings, the loss can be devastating. Cloud phone systems store all your info in a perpetually safe virtual location, so your call records will be saved.
Once you abandon the outdated phone systems that once burdened you budgets, your time, and your resources, the sweetest victory comes in the freedom to concentrate on your core business. No longer do you have to venture into the closet or backroom to tame a box connected to a jungle of wires. The cloud phone system comes with built-in management through a web interface, so no one—including the IT staff—needs to play phone tech any longer. Let the experts handle the phone system. The cloud allows them to fix problems from afar, which means you don’t have to worry. You’ll finally be able to devote your talents, skills, and energy to what you do best.